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Our expertise
Our fields of application
Our commitment to excellence is certified by international standards and a rigorous quality management policy.
FG Inox relies on the international ISO 9001:2015 standard to guarantee a constant level of requirement and reliability.
Our certification confirms the compliance of our management system with international quality requirements.
Download PDF CertificateDetailed strategic goals to ensure continuous customer satisfaction and industrial reliability.
Download Policy (PDF)Meeting budget targets and deep knowledge of our customer base.
Ensuring high availability through anticipated stock levels.
Improving efficiency through advanced digital tools.
Empowering our teams with cutting-edge working equipment.
Building long-term trust through active listening.
Visibility of our social responsibility to all stakeholders.
CERTIFICATION
OUR QUALITY POLICY
FG Inox's quality policy aims to achieve continuous customer satisfaction and to constantly improve this satisfaction in order to develop our market position in the long term.
We are committed to doing everything in our power to achieve this objective.
This commitment is reflected in the implementation of a quality management system that meets the requirements of ISO 9001 version 2015, as well as regulatory and legal requirements, and which sets the following objectives:
- To achieve company budget objectives in terms of sales and margin; and a detailed knowledge of the customer base in terms of product potential and existing competitors.
- This management will be based on a precise and monitored sales and sales organization, supported by clearly established managment charts.
- Adequate and anticipated stock sizing, in line with forecast sales growth in France and abroad, to avoid any shortages and ensure that orders and delivered in one go, with no backorders.
- To propose a stock sized according to our customer's needs.
- To support sales developments in France and Export sales, our Marketing policy needs to be stepped up massively:
- E-mailing communication to strengthen customer links with FG Inox.
- Regular communication with users of FG Inox 3D drawings.
- Increasing daily use of the e-business site by FG Inox customers, to place orders.
- Promotion of the e-business site by all field sales teams.
- Standardization of Group IT tools.
-A mechanized logistics tool that will enable us to be more efficient and improve our delivery service
Be sensitive to their needs and expectations
- Carbon footprint
- Eco Vadis evaluation (customers and suppliers)
- Creation of a Green Committee (Therma Vert)
- The above challenges, will have to be met, given the context and the issues we have identified.
The above challenges will have to be met, given the context and the issues we have identified.
We ask all FG Inox staff to commit to working alongside us on a daily basis to achieve our budgetary and overall quality objectives together.
Update : mat 3rd 2024
